Water Sector Market Research Experience
For thirty years, Turquoise has specialised in business critcal market research for the water industry. We have analysed every price…
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Water Market Deregulation April 2017 – Advice for Water Companies
What is about to happen? The water market in England is changing! It will be opening to competition on 1st…
Energy Customer Loyalty & Switching Behaviour
SSE is a British electric utility company headquartered in Perth, Scotland. At a time when the energy market was deregulating there…
Continuous Customer Satisfaction Tracking
Turquoise have been tracking customer satisfaction levels on behalf of South West Water since 1997. The survey was set up…
Increasing The Usage Of Paperless Billing
Npower had around 1.1 million customers who had signed up to Paperless Billing. In order to grow this number the client…