Category: Utilities Sector Market Research

Researching water pressure issues with Scottish Water customers

Scottish Water has been undertaking an extensive Customer Engagement Programme (CEP) as part of the Strategic Review of Prices (SR21)….

The oil and gas sector is one of the UK’s major employers, but it has had a torrid time over...

The UK electricity sector has seen enormous growth over recent years. In 2010, there were just over 1,000 companies operating...

The longest day of the year is already behind us, so as the year reaches its mid point, this is...

For thirty years, Turquoise has specialised in business critical market research for the water industry. We have analysed every price...

What is about to happen? The water market in England is changing! It will be opening to competition on 1st...

SSE is a British electric utility company headquartered in Perth, Scotland. At a time when the energy market was deregulating there...

Turquoise have been tracking customer satisfaction levels on behalf of South West Water since 1997. The survey was set up…

Npower had around 1.1 million customers who had signed up to Paperless Billing. In order to grow this number the client…