Insight
20th February 2024
The Higher Education sector has seen more changes than most over recent years, from shifts towards hybrid learning to knowledge based vs skills based learning to increased competition from across the world.
It has led institutions to look ever-closer in the mirror to ensure they deliver the best range of course material and do all they can to ensure students fulfil their potential in terms of academic achievement.
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That’s the contention of Australian educational analyst Dr Ant Bagshaw. He recently published Higher Imagination, in which he argues that Higher Education institutes are prioritising short term results over the wellbeing of staff and students.
In a world where data analytics and KPIs drive decision-making, it is sometimes easy to overlook the human factor. But as John Ross of the Times Higher Education points out, no university will survive for long if academics do not want to work there and students do not want to study there.
Running a joyful learning institution might sound a little vapid, but Dr Bagshaw explains that joy means more than happiness. It is a neurological state in which “the endorphins flow and the neurons fire.” Far from being a soft option, he says it can and should be a vital part of a learning institution’s mission. He notes that “as the institution gains a reputation as a joyful place, great staff and students are attracted and stay.” This is fundamental to achieving the great results that are of such importance.
This will strike a chord to those of us whose student reminiscences focus on the fun they had over the results they achieved. But establishing joy runs deeper than Freshers Week shenanigans and five-a-side football tournaments.
Dr Bagshaw’s book offers a three-part approach to cultivating institutional joyfulness and ensuring it is a measurable objective and not a “vacuous platitude”:
Articulate the concept of joy in strategy documents. This helps to establish joy as a cornerstone of what the institution is setting out to achieve.
Consult widely to inspire staff buy-in. Dr Bagshaw notes that asking university staff where they find joy in their work “provokes interesting responses” as it is something they have not been asked before.
Remove “barriers to joy.” This can be achieved by celebrating success, encouraging empathetic feedback, tackling bullying behaviour, supporting staff in times of crisis and improving pay and conditions for the lowest earners.
Dr Bagshaw’s studies are based on Australian institutions, but the findings will resonate with Further Education institutions in the UK and across the world. Given the challenges facing both universities and the wider world, it makes sense that those institutions that can bring a sense of joy for both staff and students will find themselves in a better position to attract and retain the top talent.
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