How we help

Research-Driven Business Strategy

Adapt to thrive

In today’s fast-moving world, success belongs to businesses that don’t just react, they anticipate. At Turquoise, we use research not simply to understand what’s happening now, but to help you see what’s coming next.

With nearly four decades of experience behind us, we know how to turn raw data into powerful foresight, giving you the confidence to make sharper decisions, craft more resilient strategies, and gain a competitive edge.

We don’t believe in research for research’s sake. We believe in research that leads to action.

A unique approach

The Triple Nexus Model

Our model weaves together novel data sets and methodologies and behavioural insight, giving you a more focused, predictive, and useful understanding of your business environment, your customers, and your internal culture.

Whether you're shaping strategy, managing change, or planning for growth, this model delivers clarity and foresight exactly where it’s needed.

Know

Know what people think, often before they do. Our approach draws out subconscious psychological drivers that shape how people feel, behave, and make decisions. This goes beyond traditional market research to give you a more human, more accurate understanding of your customers and employees.

Validate

Good decisions start with good data, but not all data is created equal. We go beyond the surface to validate not just the numbers, but the context and methods behind them. This ensures your insights are trustworthy, relevant, and noise-free.

Predict

The real power of data is its ability to shape the future. With our Triple Nexus™ Model, you’ll be able to anticipate behavioural shifts, market trends, and organisational challenges, equipping your business with a truly forward-thinking strategy.

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Smarter strategy backed by behavioural insight

At Turquoise, we specialise in helping businesses move from insight to action. Whether you’re launching a new product, rethinking your employee experience, or future-proofing your business model, we give you the tools and evidence to make decisions with clarity and confidence.

Our services cover a wide range of strategic challenges, with deep expertise in:
●     Research-driven business strategy 
●     Data-driven employee engagement programmes 
●     Employee insight consultancy 
●     Brand positioning and market mapping 
●     Behavioural segmentation and persona building

Minimise risk: Market research ensures that you are making data-driven decisions rather than relying on assumptions, which increases the likelihood of a successful project, product or service.

Discover opportunities: Market research not only enables you to find the answers you have been looking for, it also helps you uncover unmet needs and emerging trends that can drive innovation and market expansion.

Understand your customers: Customers are the key to growing your business. Market research ensures you gain deep insights into customer motivations, preferences and pain points helping you create and deliver products and services that truly resonate with your audience.

Optimise marketing efforts: Taking a stab in the dark is not only ineffective but also wastes money and resources. Drive engagement and conversions by targeting the right audiences with relevant messaging all backed up with market research.

Stay ahead of competitors: It’s no longer good enough to just think you know your customers. It’s time to invest in market research to stay ahead of market shifts and maintain your competitive advantage.

Why choose Turquoise?

We transform research into foresight

We don’t just report back what’s already happened, we help you predict what’s next, and how to act on it.

We blend data with behavioural depth

Our unique combination of psychology, analytics, and real-world context brings sharper insight and more human strategy.

We speak your language

Our research consultancy is clear, collaborative, and grounded in your goals, not abstract theory.

We’ve been trusted for nearly 40 years

From global brands to public sector bodies, our clients value the experience, rig our and perspective we bring to the table.

Our work, your success

Powering breakthrough decision-making

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Let’s talk about your strategy

Whether you’re looking to strengthen your brand, re-engage employees, or plan your next phase of growth, Turquoise can help you build a smarter, data-driven strategy that actually works.

Get in touch with our team to discuss how we can support your business with intelligent research, behavioural insight, and proven methods for making change happen.

FAQs

What is a research-driven business strategy?

It’s a strategy built on evidence, not assumption. By using high-quality research to understand behaviour, market forces, and organisational dynamics, businesses can make smarter, more future-focused decisions.

Minimise risk: Market research ensures that you are making data-driven decisions rather than relying on assumptions, which increases the likelihood of a successful project, product or service.

Discover opportunities: Market research not only enables you to find the answers you have been looking for, it also helps you uncover unmet needs and emerging trends that can drive innovation and market expansion.

Understand your customers: Customers are the key to growing your business. Market research ensures you gain deep insights into customer motivations, preferences and pain points helping you create and deliver products and services that truly resonate with your audience.

Optimise marketing efforts: Taking a stab in the dark is not only ineffective but also wastes money and resources. Drive engagement and conversions by targeting the right audiences with relevant messaging all backed up with market research.

Stay ahead of competitors: It’s no longer good enough to just think you know your customers. It’s time to invest in market research to stay ahead of market shifts and maintain your competitive advantage.

How do you uncover employee insights?

We combine quantitative surveys with qualitative methods like interviews, focus groups, and behavioural analysis to reveal what employees are really thinking and feeling, even beyond what they say out loud.

How can data-driven strategies help employee engagement?

They allow you to move beyond generic initiatives. With real insight into what motivates your people, you can design engagement strategies that are targeted, meaningful, and far more effective.