Industry expertise

Pioneering market research for the utilities industry

We provide utilities industry research across the oil and gas, electrical and water industries (see water industry page), helping companies to better understand their relationship with customers, plan for development, and navigate regulatory challenges.

Our work, your success

Powering breakthrough decision-making

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Our utilities industry approach

The Triple Nexus Model

Whether we are helping companies in the utilities industry to understand and predict customer behaviour, powering smarter data-driven strategy, or driving organisational change, our unique model helps deliver scientifically superior results.

Know

Know what consumers and stakeholders think, better than they know themselves. Our model uniquely unearths subconscious psychological factors that influence customer feelings and behaviours.

Validate

Our model validates deeper methodological and contextual factors behind the data, not just the data itself, which helps uncover truly relevant insight while minimising noise.

Predict

Our unique model allows utilities companies to accurately predict market and customer behaviour, helping to power genuinely forward-thinking strategy and decision making.

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