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Turquoise has not just provided useful insight, they have become an integral part of driving positive change and strategy formation in the company's CX and brand.

Nick Holloway, Strategic Customer Insight Manager

Featured

Supporting CX and brand strategy in the water industry

South Staffs Water approached us for research-based support for ongoing development of their customer excellence and brand strategy.

Our work, your success

Powering breakthrough decision-making

Bolstering brand strategy with award-winning tracking

University of East London

Tackling the complexity of lead water pipe removal

Scottish Water

a green and yellow helicopter

Improving community fundraising campaigns

Hampshire and Isle of Wight Air Ambulance

women in a pharmacy

Helping to increase engagement and sales

Numark

a chilled chocolate dessert

Evaluating packaging design and product category fit

Nestle

Encouraging optimum credit card behaviour

The Co-Operative

Research-driven design of a support service

Roche

Segmenting and profiling vehicle customer clusters

Hyundai

Pull ahead

Decades of hard work and success has given us a true edge in market research. We use this to provide unique and inventive outcomes for our clients that enable them to pull ahead from their own competitors. In some ways you could say that our superpower is your competitive advantage.

Our work, your success

Powering breakthrough decision-making

Understanding and leveraging brand perceptions

Epilepsy Action

Developing an updated Water Resources Management Plan

Water Resources North

Supporting international student recruitment campaign

Swansea University

a woman eating food

Understanding how healthy food makes Gen Z tick

British Nutrition Foundation

Identifying future growth areas for online courses

University of Cambridge

Continuously monitoring areas of customer satisfaction

South West Water

Alternative fuel market comms strategy formation

Torque

Facilitating the launch of a new bank via research

South West Mutual