Pioneering market research that powers breakthrough decision-making

Our unique market research model combined with four decades of experience helps you gain critical insights into your industry, predict customer behaviour, and form forward-thinking strategy to get you ahead.

What we do

Our research methodologies reveal customer preferences, competitive landscapes and emerging trends.

So, whether you’re launching a new product or service, entering unfamiliar territory or repositioning your brand, Turquoise provides tailored market research solutions to uncover your path to success.

Customer behaviour

Uniquely understand and predict customer behaviour with our in-depth analysis and research methodology. From insight to foresight, our approach enables organisations to predict the market and outflank competitors.

Strategy development

We help organisations break through with smarter, research-driven strategy. Whether you are launching a new product or need to uncover new business opportunities, our market research will help position you at the forefront of your industry.

Organisational change

Learning about how your employees view the organisation and its operations can help reveal potential changes you could make to your processes and culture to a boost employee and customer satisfaction.

We help curious companies thrive

Our expertise

happy young people collaborating

Informing the development of digital mental health solutions

Supporting CX and brand strategy in the water industry

HEIST 2024 Award for UEL in partnership with Turquoise

Turquoise won the Landscape Institute award for climate change research with National Trust.

Predicting student recruitment ad campaign effectiveness

Who we help

With nearly 40 years of experience in the market research industry, we've supported organisations across a wide range of sectors. Our professional market research helps you make confident, data-backed decisions that drive real impact.

Why you need market research in business

Market research is not a nice-to-have, it’s essential for sustainable growth. As market research specialists, we provide the intelligence you need to make confident business decisions that get you ahead.

In a world where consumer preferences shift rapidly and competition intensifies daily, businesses that operate on assumptions rather than insights often find themselves outpaced by their more informed competitors.

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Market research transforms uncertainty into clarity, providing the foundation you need for strategic planning.

Minimise risk: Market research ensures that you are making data-driven decisions rather than relying on assumptions, which increases the likelihood of a successful project, product or service.

Discover opportunities: Market research not only enables you to find the answers you have been looking for, it also helps you uncover unmet needs and emerging trends that can drive innovation and market expansion.

Understand your customers: Customers are the key to growing your business. Market research ensures you gain deep insights into customer motivations, preferences and pain points helping you create and deliver products and services that truly resonate with your audience.

Optimise marketing efforts: Taking a stab in the dark is not only ineffective but also wastes money and resources. Drive engagement and conversions by targeting the right audiences with relevant messaging all backed up with market research.

Stay ahead of competitors: It’s no longer good enough to just think you know your customers. It’s time to invest in market research to stay ahead of market shifts and maintain your competitive advantage.

Market research ensures that you are making data-driven decisions rather than relying on assumptions, which increases the likelihood of a successful project, product or service.

Discover opportunities

Research not only enables you to find the answers you have been looking for, it also helps you uncover unmet needs and emerging trends that can drive innovation and market expansion.

Customers are the key to growing your business. Market research ensures you gain deep insights into customer motivations, preferences and pain points helping you create and deliver products and services that truly resonate with your audience.

Optimise marketing efforts

Taking a stab in the dark is not only ineffective but also wastes money and resources. Drive engagement and conversions by targeting the right audiences with relevant messaging all backed up with market research.

Stay ahead of competitors

It’s no longer good enough to just think you know your customers. It’s time to invest in market research to stay ahead of market shifts and maintain your competitive advantage.