Industry expertise

Pioneering market research for financial services

At Turquoise, we recognise the complex landscape that financial institutions navigate in today’s rapidly evolving market. Our finance industry expertise has empowered banks, investment firms and fintech companies to uncover critical market opportunities, enhance client acquisition strategies and drive sustainable growth.

Through advanced analytics, regulatory intelligence and consumer insights, we reveal market dynamics that give you the competitive edge needed to thrive in the financial sector.

Why you need market research in financial services

Consumer financial behaviour analysis

We decode how consumers make financial decisions, from investment preferences to banking habits and risk tolerance. Our insights help you understand client decision-making processes, optimal timing for product launches and messaging that resonates across different segments and life stages.

Market segmentation and client profiling

Using sophisticated analytical tools, we identify high-value prospects, map client acquisition pathways and profile ideal customer segments. This enables precise targeting based on financial behaviours, investment patterns, life events and channel preferences for maximum conversion rates.

Product performance and competitive intelligence

Our team evaluates the effectiveness of financial products, digital platforms and service offerings against market benchmarks. We provide comprehensive analysis of competitor strategies, pricing models and market positioning to optimise your portfolio and capture market share.

Regulatory impact assessment

For compliance-focused financial institutions, market research helps anticipate regulatory changes, understand their market implications and assess client sentiment around new requirements. This ensures proactive adaptation and maintains competitive positioning during regulatory transitions.

Digital transformation and innovation strategy

Data-driven insights support strategic decisions about technology investments, digital channel development and emerging fintech partnerships. This is particularly valuable when evaluating new market entry opportunities or justifying innovation expenditure to stakeholders.

Our work, your success

Powering breakthrough decision-making

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Partner with financial services market research experts

Market research transforms financial services strategy, strengthens client relationships and drives informed decision-making. As a leading market research partner for the finance industry, we help you understand market dynamics and client needs so you can develop products and services that consistently deliver results.

For more information on how we can accelerate your financial services growth, get in touch with our team today.

FAQs

How can market research enhance your financial services client acquisition?

Market research identifies which client segments offer the highest lifetime value and reveals the value propositions that drive their financial decisions. Our analytical approach enables you to target acquisition campaigns more precisely, improve conversion rates and reduce customer acquisition costs while maximising portfolio growth.

Minimise risk: Market research ensures that you are making data-driven decisions rather than relying on assumptions, which increases the likelihood of a successful project, product or service.

Discover opportunities: Market research not only enables you to find the answers you have been looking for, it also helps you uncover unmet needs and emerging trends that can drive innovation and market expansion.

Understand your customers: Customers are the key to growing your business. Market research ensures you gain deep insights into customer motivations, preferences and pain points helping you create and deliver products and services that truly resonate with your audience.

Optimise marketing efforts: Taking a stab in the dark is not only ineffective but also wastes money and resources. Drive engagement and conversions by targeting the right audiences with relevant messaging all backed up with market research.

Stay ahead of competitors: It’s no longer good enough to just think you know your customers. It’s time to invest in market research to stay ahead of market shifts and maintain your competitive advantage.

Is market research for financial services feasible for mid-sized financial firms with constrained budgets?

We provide scalable research solutions designed for financial institutions of all sizes. From focused pilot studies to phased research programmes, we collaborate with you to develop cost-effective approaches that deliver maximum strategic value within your budget parameters.

What distinguishes financial services market research from general business research?

Finance industry market research focuses on understanding investment behaviours, risk tolerance, regulatory compliance impacts and fiduciary relationships rather than standard consumer purchasing patterns. While we employ similar methodologies across all industries, our objectives for the finance industry focus on maximising client trust, demonstrating regulatory compliance and building long-term financial partnerships.