Industry expertise
Modern councils face the challenge of designing services that are efficient, inclusive, and well used. At Turquoise, we deliver tailored market research for local authorities, helping councils make informed decisions about car-parks, public spaces, and civic amenities.
Armed with nearly 40 years of expertise, our research goes beyond statistics. We blend behavioural insight, robust data, and sharp analysis so councils can plan with clarity, optimise usage, and budget with confidence.
We don’t just inform. We empower councils to create better, fairer, and more cost-effective public services.
Well-informed research underpins strong local policymaking:
Gauge how different demographics use parks, what amenities are most needed, and how space contributes to community wellbeing.
Understand drivers’ behaviour, peak usage patterns, pricing sensitivity, and the case for smart tech or electric vehicle infrastructure.
Prioritise investments with evidence, avoiding trial-and-error in service delivery.
Ground decisions in real needs, not assumptions, so plans earn public support.
Ensure access and design meet diverse needs, from accessibility to environmental use.
Survey local perceptions of town squares, inner-citypublic spaces, parks, what attracts people, when they visit, and what’smissing. This enables councils to plan playgrounds, seating, lighting, orevents that truly match public needs.
Valuable insights into occupancy across times and locations, payment preferences, and demand forecasting. In turn, councils can implement dynamic pricing, reduce congestion, and improve revenue without penalising users.
Capture whether people walk, drive, prefer green leisure spaces or accessible services. We combine audits, intercept surveys, focus groups, and observational techniques to gather comprehensive insight.
Identify emerging priorities, like outdoor workspace, quiet zones, or active travel, and build public spaces that address both current and future community needs.
Understand your council’s priorities, community context, and existing data.
Employ surveys, observational studies, digital analytics, and stakeholder input.
Convert raw findings into clear, actionable insight, emphasising both trends and anomalies.
Deliver practical proposals: from changing car-park tariffs to enhancing parkfacilities or reconfiguring footfall routes.
Assist with implementation, monitor impact over time, and refine strategies based on real-world results.
We speak the language of councils, with research shaped by real local authority needs.
A trusted track record of shaping better outcomes across complex sectors.
We go beyond numbers, uncovering motivations and preferences that guide people’s actions in civic spaces.
No jargon, just clear recommendations that translate seamlessly into policy and operational plans.
Whether you’re looking to reduce car-park congestion, revitalise a green space, or plan public facilities with foresight, Turquoise can help. Our tailored research ensures council decisions are both smart and sustainable.
Let’s talk about research that works. Contact our specialists to explore how we can help your council deliver public value through evidence-led planning.
It uncovers how and why residents use, or don’t use, spaces, helping design environments that feel inclusive, inviting and safe.
Efficient understanding of usage patterns, pricing sensitivity, and demand ensures revenue is maximised and congestion is managed, without unfair cost burdens.
Absolutely. Insight helps focus resources where they’ll have the most impact, whether that’s upgrading specific areas, changing opening hours, or better marketing local spaces.